WorthMind Store

Refund Policy

At Tech Avenue BD, we strive to ensure you’re completely satisfied with every purchase. Our Refund Policy outlines the conditions under which refunds or returns are available. Please read this policy carefully before shopping with us.

Eligibility for Refunds

  • Refunds are available if a product is defective, damaged upon arrival, or not as described on our website.
  • To qualify for a refund, you must notify us within 7 days of receiving your order.
  • The product must be unused, in its original packaging, and in the same condition as when you received it.

Non-Refundable Items

  • Products that are not defective, damaged, or misdescribed are generally not eligible for a refund unless specified otherwise on the product page.
  • Items damaged due to misuse, improper handling, or normal wear and tear do not qualify for a refund.

How to Request a Refund

  • To initiate a refund, please contact us at info@store.worthmind.net with your order number and a description of the issue (e.g., defect or damage).
  • We may request photos or additional details to verify the condition of the product.
  • Once approved, you’ll be provided with instructions on how to return the item to us.

Return Shipping

  • Customers are responsible for return shipping costs unless the product was delivered defective, damaged, or incorrect due to our error.
  • We recommend using a trackable shipping service for returns, as Tech Avenue BD is not liable for items lost in transit.

Refund Processing

  • Refunds will be processed within 7 business days after we receive and inspect the returned item.
  • The refund amount will cover the original product price, excluding any shipping fees paid at checkout, unless the return is due to our error.
  • Refunds will be issued to the original payment method used during purchase (e.g., bank account, mobile banking, or cash refund for COD orders).

Exchanges

  • If you’d prefer an exchange instead of a refund (e.g., for a replacement product), please let us know when contacting us. Exchanges are subject to product availability.
  • Shipping costs for sending a replacement item will be covered by Tech Avenue BD only if the original item was defective or incorrect.

Warranty-Related Returns

  • Some products come with a manufacturer’s warranty. For warranty claims, refer to the product page for specific terms and contact us at info@store.worthmind.net for assistance.
  • Warranty returns may follow different procedures depending on the manufacturer’s policy.

Contact Us

If you have any questions about our Refund Policy or need help with a return, please reach out to us:

Thank you for choosing Tech Avenue BD! We’re here to make your shopping experience as smooth as possible.