WorthMind Store

Delivery Policy

At Tech Avenue BD, we’re committed to getting your mobile and computer accessories to you as quickly and reliably as possible. This Delivery Policy explains how we handle shipping, timelines, and related details, including our cash-on-delivery option. Please review it before placing your order.

Shipping Locations

  • Tech Avenue BD proudly delivers across Bangladesh, from our base in Dhaka, Narayanganj, to cities, towns, and rural areas nationwide.
  • We currently do not offer international shipping outside of Bangladesh.

Delivery Timeframes

  • Orders are typically processed within 1-2 business days after order confirmation (or payment confirmation for non-COD orders).
  • Delivery times vary by location:
    • Dhaka and Narayanganj: 1-3 business days.
    • Other areas in Bangladesh: 3-7 business days.
  • Estimated delivery times will be provided at checkout, but these are not guaranteed due to factors beyond our control.

Shipping Costs

  • Shipping fees are calculated based on your delivery location and the weight of your order. The exact cost will be displayed at checkout before you complete your purchase.
  • For cash-on-delivery (COD) orders, shipping fees are payable along with the product price upon delivery.
  • We may offer free shipping on orders above a certain amount—check our website for current promotions.

Order Processing

  • For prepaid orders, we’ll prepare your shipment once payment is confirmed. For cash-on-delivery (COD) orders, processing begins after order confirmation.
  • You’ll receive a confirmation email or SMS with tracking details (if available) once your order is dispatched.

Cash on Delivery (COD)

  • We offer cash on delivery (COD) as a convenient payment option across Bangladesh.
  • With COD, you pay the total amount (product price plus shipping fees) in cash to the delivery agent when your order arrives.
  • Please ensure someone is available to receive and pay for the order at the delivery address.

Delivery Partners

  • We partner with trusted third-party courier services to deliver your orders efficiently.
  • Delivery schedules and performance depend on these partners, and Tech Avenue BD is not responsible for delays caused by their operations.

Delays and Exceptions

  • While we aim to meet estimated delivery times, delays may occur due to public holidays, natural disasters, courier issues, or other unforeseen circumstances.
  • We’ll notify you via email if there’s a significant delay with your order, whether prepaid or COD.

Delivery Requirements

  • Please provide a complete and accurate shipping address at checkout, including your full name, phone number, and any relevant landmarks.
  • For COD orders, ensure the phone number is active, as the courier may contact you to confirm delivery.
  • Tech Avenue BD is not liable for failed deliveries due to incorrect or incomplete address information. Additional shipping fees may apply for re-delivery attempts.

Failed Delivery

  • If a delivery attempt fails (e.g., no one is available to receive or pay for a COD order), the courier may try again or return the order to us.
  • Contact us at info@store.worthmind.net if your order is returned, and we’ll assist with rescheduling delivery or canceling the order (subject to our Refund Policy for prepaid orders).

Tracking Your Order

  • Where available, we provide tracking information for both prepaid and COD orders. Check your confirmation email or contact us if you need assistance.
  • Tracking may not always be available for some COD shipments, depending on the courier service.